Reduce Missed Appointments
Cancelling your appointment when you are unable to attend is very important, as that appointment can then be made available for another patient.
Please support the practice by contacting the surgery if you are unable to keep an appointment.
How to cancel an appointment
You can cancel an appointment by:
- Texting CANCEL via the appointment reminder text
- Letting us know online
- Telephoning the practice
- 01332 559402 (Park Farm Medical Centre)
- 01332 344909 (Vernon Street Surgery)
October 2019 Attended Appointments
Attended GP Appointments = 97.6%
Attended Nurse Appointments = 96.3%
Total cost of missed appointments = £2545
These figures will be updated on posters in the waiting rooms and on our website, in order to raise awareness with all of our patients. Please help us use our appointments efficiently.